The Client
Nuveau Kitchens is a joinery manufacturing company based in Melbourne for over forty years. It has its own 2 Pac Paint workshop. The company prides itself for winning several awards such as Victoria’s Homes Magazine Kitchen of the Year and subcontractor of the year awards.
The Challenge
The company faced the challenge of fabricating a wide range of products to fit -out commercial properties & required a supplier who could provide a wide selection of high-quality products & deliver them to fit in with their in-house fabrication & installation schedules.
Kuhlen’s Solution
Emerging as an ideal partner for Nuveau Kitchens, Kühlen ‘s online platform which offer an extensive product range, clear pricing on Kuhlen’s website, pop-up displays that integrate customer visualisation tools and delivery options for LCL & FCL shipments, simplified the process for Nuveau to increase business & margins, without increasing costs. One of the stand-out advantages was the support of a dedicated customer services team to lead generate, prepare high quality customised 3D RFQ’s and use web-based apps for order scheduling & installer support, all to provide for a stress-free business partnership.