MAINTENANCE
Kühlen Vision Pty Ltd warrants all its products subject to the Conditions of Sale accessible on the Kühlen Vision website, www.kuhlenvision.com, to the original purchaser of the product, for use in normal domestic purpose. This warranty does not apply to the product if used for commercial purpose.
Our kitchens come with guarantees that cannot be excluded under the Australian Consumer Law. For customers in other countries, you are entitled to a replacement or refund for a major failure and compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Where a failure does not amount to a major failure, Kühlen will provide, at Kühlen ’s option, a repair, replacement or refund for the component. If a product or component is no longer available and cannot be repaired, Kühlen will, in its absolute discretion, replace the product with a substitute item. Kühlen provides a 10 warranty on cabinets, doors, drawer fronts, rails, stone tops & stone components and hardware, with the following exceptions: which include, indoor & outdoor appliances, sink & tap that carry a 2-year warranty supplied with these products.
Failure to adhere to the following recommended Care & Maintenance advice may void the product’s warranty.
OUTDOOR DOORS, DRAWER FRONTS, SEEN RAILS & KICKBOARD
Manufactured from porcelain, which is durable, impervious to sunlight, and wear resistant, this material is ideal for outdoor areas. To maintain your porcelain, periodically clean with a soft cloth moistened with plain water. Mild detergent can be added to plain water for spills.
INDOOR DOORS, DRAWER FRONTS, SEEN RAILS & KICKBOARD
Manufactured from 18mm moisture resistant MDF formed on the face and edges with a hard, scratch resistant and exceptionally durable polyurethane Italian paint finish or engineered wood veneers, both these door finishes are ideal for indoor use. To keep your doors looking good, wipe down using a damp soft cloth containing warm soapy water or use a good quality streak free glass cleaner. Dry, using a soft cloth so as not to leave any residue on the door or panels. Always ensure that you refer to the recommendations provided by the cleaning product manufacturer before use. Do not use commercial cleaning products, abrasive cleaners, scouring pads or abrasive pads, acids and alkalis, solvents, thinners, turpentine, ammonia, bleach, acetone, or any other cleaning agents containing organic solvents when cleaning your doors and panels. Avoid contact with sharp implements.
INDOOR CABINETS
All indoor kitchen cabinets are made from 16mm high moisture resistant E1 grade particle board formed on the edges with environmentally friendly and recyclable ABS products. As soon as any spills are noticed inside a cabinet, immediately clean the surface.
OUTDOOR, INDOOR & VANITY CABINETS
All outdoor kitchen cabinets are made from 16mm Natural Fibre Board which is waterproof & recyclable. As soon as any spills are noticed inside a cabinet, immediately clean the surface.
DOOR HINGES, SOFT CLOSE RUNNERS & PULL OUT ACCESSORIES
These can be cleaned periodically with a clean dry cloth. Ensure moving parts are free from foreign matter and any liquid spills.
STONE BENCHTOPS AND ENDS
A periodic clean with a soft cloth moistened with plain water is generally all that is required. For spills, a little mild detergent can be added to the water. Immediately clean up any spills to minimise the risk of staining from liquids such as red wine, coffee, tea. Your stone benchtop is sealed after installation and colours have been selected for its low porosity. We recommend specifically formulated Granite cleaner and sealing products (available from your hardware store) to re-seal when you see that water is not beading on the surface. Avoid excessive heat as the Granite or Porcelain may crack. It is inevitable that there will be scratches on the top from general use. Sliding, pots, pans, utensils across the surface will contribute to scratching, but will not affect the performance of the bench top.
